Please know that we are a small office and we pride ourselves on building personal relationships with all of our clients, as well as with our staff overseas. That being said, we do our best to be available as needed, often working around time zones and language differences. We are typically in the office Monday through Thursday from 9am-4pm and on Friday from 9am-1pm. We can be reached via phone or email. We also provide families with our cell phone numbers as needed. We look forward to speaking with you and being part of your family's story - for as long as you'll have us!